Terms & Conditions

Acceptance of Terms

By accessing and using this website, purchasing our products, or registering for an account, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Ordering & Purchases

1. Order Acceptance

   All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order without providing a reason.

2. Pricing & Payment
   • All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
   • We reserve the right to change prices without prior notice.
   • Payment must be completed in full before order processing begins.
   • We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery.
3. Order Cancellation

   You may cancel your order within 1 hour of placement without any charges. After this period, cancellation may not be possible if the order has already been processed for shipping.

4. Order Verification

   We may contact you to verify order details before processing. Failure to respond may result in order cancellation.

User Accounts

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe you have violated these terms.

Product Information

Nutritional & Health Claims

Our products are natural supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using our products, especially if you have medical conditions or are pregnant/nursing.

Prohibited Uses

You agree not to use the website or services for:

• Any unlawful purpose or to solicit others to perform unlawful acts
• Violating any international, federal, or state regulations
• Infringing upon our intellectual property rights or others' rights
• Harassing, abusing, insulting, or harming others
• Submitting false or misleading information
• Uploading viruses or malicious code
• Collecting personal information of others
• Interfering with the website's security features

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of LAVA Products or its content suppliers and is protected by international copyright laws.

The LAVA Products name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of LAVA Products or its affiliates. You must not use such marks without our prior written permission.

Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

IN NO EVENT SHALL LAVA PRODUCTS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

1. Your access to or use of or inability to access or use the service
2. Any conduct or content of any third party on the service
3. Any content obtained from the service
4. Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE LIABILITY.

Governing Law & Dispute Resolution

Jurisdiction

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the courts of Chennai, Tamil Nadu, India.

Dispute Resolution

In the event of any dispute arising out of or in connection with these terms, the parties shall attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation, it shall be referred to mediation before resorting to litigation.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by LAVA Products. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the website, shall constitute the entire agreement between you and LAVA Products concerning the website and services.

If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.